At VAL-DRIS ENTERPRISES (“VAL-DRIS”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information in accordance with applicable laws, including the:
- Nigeria Data Protection Act (NDPA) 2023
- Nigeria Data Protection Regulation (NDPR) 2019
- Applicable consumer protection and electronic transaction laws
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, bookings, travel consultations, and related travel and tour services.
1. Business Information
Business Name: VAL-DRIS ENTERPRISES
Business Type: Travels and Tours
Address: 13, Moleye Street, Alagomeji, Lagos, Nigeria
Phone: 08075280591
Email: [email protected]
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Phone number
- Email address
- Residential or billing address
- Nationality
- Passport details (where required for visa or travel processing)
- Date of birth
- Emergency contact details
Transaction Information
- Booking details
- Payment records
- Travel preferences
- Flight and accommodation selections
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Website interaction analytics
3. How We Use Your Information
We use your information to:
- Process travel bookings and reservations
- Provide visa assistance and travel consultation
- Respond to inquiries and customer support requests
- Process payments and confirmations
- Send booking updates and travel notifications
- Improve our services and website experience
- Comply with legal and regulatory obligations
- Prevent fraud and unauthorized activities
4. Legal Basis for Processing
Under Nigerian data protection laws, we process personal data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Sharing of Information
We may share your information with:
- Airlines
- Hotels and accommodation providers
- Embassies and visa processing authorities
- Payment processors
- IT and hosting service providers
- Government or regulatory authorities where legally required
We do not sell personal information to third parties.
6. International Data Transfers
As a travel and tours business, your information may be transferred outside Nigeria to foreign service providers, airlines, embassies, or travel partners where necessary to fulfill travel services.
We take reasonable measures to ensure such transfers comply with applicable data protection standards.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Remember user preferences
- Enhance user experience
Users may disable cookies through browser settings, though some website features may become unavailable.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service obligations
- Maintain business and accounting records
- Resolve disputes
- Comply with legal obligations
9. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Object to certain processing activities
- Request data portability
- Lodge complaints with the Nigeria Data Protection Commission (NDPC)
To exercise these rights, contact:
Email: [email protected]
10. Security Measures
We implement reasonable administrative, technical, and organizational safeguards to protect your information from:
- Unauthorized access
- Disclosure
- Loss
- Misuse
- Alteration
However, no internet-based system is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
12. Children’s Privacy
Our services are not intentionally directed at children under 18 without parental or guardian involvement. We do not knowingly collect personal information from minors without lawful consent.
13. Updates to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
14. Contact Information
For questions, concerns, or privacy-related requests, contact:
VAL-DRIS ENTERPRISES
13, Moleye Street, Alagomeji, Lagos, Nigeria
Phone: 08075280591
Email: [email protected]